FAQ for Contractors

Here you can get answers to some frequently asked questions.

Q. I have a project in which I propose to use a hot water storage cylinder heated by an immersion heater. Do your cylinders come with an immersion heater already fitted or does this have to be bought and installed separately?

Q. We need to provide an eco homes assessment and need to know if your products are insulated using zero depleting substances (ODP) and have a global warming potential (GWP) of less than 5?

Q. I look after a large block of flats where your cylinders are installed. Under the insurance recommendations each resident needs to have these serviced, do you have any recommendations as to where we can get this arranged?

Q. What is the difference between a Tornado and a Tempest?

Q. What grade of cylinder do I need?

Q. What is the difference between vented and unvented cylinders?

Q. What is the difference between a thermal store and other cylinders?

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