FAQ for Plumbers

Here you can get answers to some frequently asked questions.

Q. I am looking to buy an unvented cylinder and wondered whether it would come complete with expansion vessel and control devices?

Q. Where can I find details of reheat times for your various cylinders?

Q. Do you produce a thermal store capable of running an under floor heating system and be connected to a solar system?

Q. Do you supply horizontal unvented hot water cylinders?

Q. I have been asked if I can carry out maintenance on a Tornado stainless steel indirect unvented cylinder, what procedures would this entail?

Q. Does the Tornado stainless direct unvented unit have 1 or 2 immersion elements?

Q. What type and size of cylinder is the best to buy?

Q. What is the difference between a Tornado and a Tempest?

Q. What grade of cylinder do I need?

Q. What is the difference between vented and unvented cylinders?

Q. What is the difference between a thermal store and other cylinders?

Q. What is the balanced supply on an unvented cylinder for?

Q. I cannot get sufficient pressure/flow rate, what can I do?

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